LONG IMAGE WORKSHOP
Support
Updated: September 22, 2026
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Import screenshots in order with overlapping content and choose seamless stitching. Use vertical or horizontal collage for ordinary photos. Check the seams, then crop, annotate, redact and export.
Why does stitching look wrong?
Check the image order and make sure consecutive screenshots share recognizable content. Plain backgrounds, repeated text, floating controls and changing content can affect matching. Adjust source trims and seams, or switch to vertical collage.
Why should I review redactions?
Automatic detection suggests only some sensitive areas. It can miss names, avatars and unusual formats. Zoom in before sharing and add manual redactions where needed.
Saving failed or the image is too large?
Check photo permissions and available storage. Try JPEG export or split the image into smaller pieces. The receiving app may limit dimensions or compress images. Process smaller batches when working with many images.
How do I delete my data?
Remove unneeded sources from your draft. Use system clear-data or delete-app controls to remove all local app data. Delete exported photos, files and cloud backups separately.
How do I restore a purchase?
For versions offering paid features, use the platform account that made the purchase, check connectivity and use the app’s restore-purchase option. If needed, email support with the order number, app version and error description. Never send payment passwords.
Contact support
Email xiaoqiang.dong@gmail.com with your platform, device model, OS and app versions, reproduction steps and error messages. Attach redacted screenshots if useful. Use the same address for privacy requests and put “Long Image Workshop: Support” or “Long Image Workshop: Privacy” in the subject.